^**Disclaimer: This page appears under “privacy” for technical reasons. However, the Data Act is a horizontal regulation on data access and interoperability, not privacy law. It may intersect with the GDPR in specific cases, but its scope and legal basis are distinct.^**

Mitsubishi Electric Europe B.V., together with other members of its group (collectively “MEU”, “we”, “us”, or “our”), is committed to upholding the rights of our customers in the European Union (“you”, “your”) under the EU Data Act. This EU Data Act Guidance outlines your rights to access and share non-personal Connected Product data and/or Related Service data generated when you use or interact with applicable Mitsubishi Electric Connected Products and Related Services, as well as our practices for supporting those rights.

If you wish to access non-personal Connected Product data or Related Service data generated by you and your Mitsubishi Electric Connected Product or Related Service, we will support and guide you through the process.

“Connected Product” means an item that obtains, generates, or collects data concerning its use or environment and that is able to communicate product data via an electronic communications service, physical connection, or on-device access (e.g., a connected vehicle or motorcycle).

“Related Service” means a digital service that can be linked to the operation of a connected product (resulting in a two-way/bidirectional exchange of data) and that affects the functionality, behavior or operation of this connected product (in such a way that its absence would prevent the connected product from performing one or more of its functions). Typical example is an app that is connected to a connected product.

Before concluding your contract for the purchase, subscription, rent or lease of your Connected Product / Related Service, please view and/or download the corresponding information sheet regarding the data related details of your Connected Product / Related Service by clicking the link below.

In the event that you are unable to find the applicable information sheet or understand the information regarding your Connected Product / Related Service, please do not hesitate to contact your Mitsubishi Electric sales contact or the third party supplier you have contracted with. Alternatively, please complete the enquiry form below 3.2.

You may have certain rights regarding the non-personal data generated when you interact with our Connected Products and/or Related Services under the EU Data Act. The EU Data Act is intended to strengthen your control and access to such data, including the rights to:

If you have any questions about your rights or wish to submit a data access request under the EU Data Act, please fill out our enquiry form below. Our team will get back to you as soon as possible.